ChanceHub
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ChanceHub Legal

Terms, Privacy, and Billing

How ChanceHub handles opportunity information, accounts, subscriptions, Stripe billing, and membership expectations.

Back to ChanceHub

This page explains how ChanceHub handles membership access, billing cadence, privacy, and editorial responsibility.

If you need to correct a listing or ask about billing, the contact route at the bottom is still the fastest path.

Terms of Use

ChanceHub is an editorial decision tool and opportunity directory for artists and creators. We help you judge funding, fee, deadline, audience, eligibility, and profile fit more quickly, but we do not guarantee admissions, selections, visas, grants, or final outcomes.

  • You should independently verify fit, deadlines, and host requirements before applying.
  • Content is for reference and does not constitute legal, immigration, tax, or business advice.
  • If you notice inaccurate information, you can contact us and we will review it as quickly as possible.

Accounts and Membership

ChanceHub currently offers login, free access features, and a controlled paid subscription layer. Some member workflows, including fit-related guidance and digest tools, may still be marked beta or early access while we validate them in production. When you create or use an account, we may process your email address, account identifiers, membership status, saved profile information, selected tags, favorites, and related timestamps so the service works correctly across devices.

  • Membership expands access to full briefs, saved tools, and the specific product capabilities shown at checkout or inside the app at the time you purchase.
  • Membership does not guarantee eligibility, acceptance, funding, or application success.
  • Beta or early-access member features may change, narrow, or pause while we improve reliability, and the current in-product description takes precedence over older marketing language.

Billing, Cancellation, and Refunds

ChanceHub uses Stripe for subscription checkout and billing management. We may receive limited billing information from Stripe, such as subscription status, plan, billing timestamps, and customer identifiers needed to activate or manage your access. We do not store full payment card numbers on ChanceHub servers.

  • Monthly or yearly subscriptions renew according to the billing cadence shown at checkout unless you cancel in Stripe before the next renewal.
  • If you cancel, your paid access normally continues until the end of the current billing period and then stops renewing.
  • Except where required by law or caused by duplicate or technical billing errors, payments are generally non-refundable once a billing period has started.

Privacy Policy

ChanceHub keeps data collection focused on operating the product safely and improving service quality. This may include access time, device and browser details, approximate IP region, event analytics, shortlist subscription details, and technical logs related to reliability, abuse prevention, and support.

  • We use account and usage data to deliver subscriptions, saved features, product analytics, and support responses.
  • We do not sell or rent your personal information.
  • We may share necessary billing and infrastructure data with service providers such as Stripe or authentication providers only to operate the service.

Disclaimer

Listings are compiled from public sources or authorized partner information. Project rules, dates, links, fees, eligibility, and host policies may change after publication.

  • The official host source always takes precedence over any summary shown on ChanceHub.
  • ChanceHub is not responsible for losses caused by third-party changes, cancellations, inaccessible application systems, or inaccurate external information.
  • Using member tools or editorial notes does not replace your own application judgment.

Contact and Feedback

For billing support, correction requests, privacy questions, or submit-related help, you can contact ChanceHub at hello@chancehub.ai.

  • If you are submitting a new opportunity, please use the Submit an Open Call page whenever possible.
  • If you notice inaccurate listing details, include the project link and the correction you want us to review.
  • We reply as quickly as possible, but response time may vary depending on editorial workload.
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